Serve as key client contact for assigned projects, build relationships with client project teams that result in client satisfaction, operational excellence, thereby increasing the potential for repeat business.
Prioritize customer requests to provide technical information and help to troubleshoot via phone calls and emails and customer follow-up.
Utilize scientific skills to provide product-related education to customers and help to identify potentially non-conforming products based on available data.
Contribute to updating scientific content on the company website such as posters, product datasheets, and web tools.
Identify potential new products or product lines, attend scientific meetings and trade/vendor shows.
Collaborate with relevant departments, prepare and deliver presentations for new business as required.
Perform other duties as assigned by management.
Qualifications
Master's degree (M.S./M.A.) or Ph.D. in chemical engineering, bioengineering or related fields.
Experience with process development of liposomal, LNPs, or similar lipid-based drug products.
Understanding of the in-vitro and in-vivo experiments and biological assays used for screening candidate formulations is a plus.
Knowledge of lipids, small molecules, nanoparticle drug products, liposomal products and biology and standard methods of analysis of these molecules strongly preferred.
Knowledgeable in drug delivery services and market.
Excellent knowledge and technical understanding of drug delivery in relevant fields e.g., liposomes, nanoparticles, and magnetic particles.
Ability to build relationships through professional sales and interpersonal skills with a disciplined and organized approach.
Excellent verbal and written communication skills.
Ability to communicate effectively with people from a wide range of professional backgrounds, face to face, via phone calls, and in writing.
Excellent presentation and negotiation skills.
The candidate should be motivated, independent, creative, and energetic, and willing to step out of his/her comfort zone to learn new techniques and knowledge in biology.
Job Type
Full Time
Online Application
To apply a position, please complete the online application carefully and include a cover letter as well as further references relevant to your field.